Sheraton Puerto Rico Hotel & Casino - San Juan

200 Convention Boulevard, San Juan, Puerto Rico, 00907  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Sheraton Puerto Rico Hotel & Casino - San Juan

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

The 4-star Sheraton Puerto Rico Hotel & Casino boasts convenient location not far from San Juan National Historic Site, Old San Juan and Fort San Felipe del Morro. Sheraton Puerto Rico Hotel & Casino has been welcoming guests to its comfortable rooms since 2009.

Set just minutes away from beautiful beaches close to a lagoon. Guests will find San Juan city center within a 30-minute walk from the property.

Sheraton Puerto Rico Hotel & Casino is within a 10-minute drive to Luis Munoz Marin Intl airport.

Rooms

The 12-story Sheraton Puerto Rico Hotel & Casino offers 503 rooms that come with Wi-Fi, a refrigerator, flat-screen TV, a personal safe and heating as well as designer bathrooms. The hotel enjoys a stunning view of the ocean. A microwave and coffee/tea makers are also provided for self-catering.

Eat & Drink

The dining options feature continental breakfast served in the open-air dining room. The property offers a poolside restaurant serving contemporary cuisine. Guests can savor tea and coffee in the lobby bar.

A full breakfast is served at affordable prices. 

Services

The on-site limousine rentals help to explore the area.

Relax

On-site treatments include steam baths and reflex massage. The hotel offers a gym and fitness center to help guests keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid public parking is possible on site.

Number of floors:   12.  Number of rooms:   503.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Casino
  • Night club
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Massage
  • Sun terrace
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • Bay view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Bathtub shower combination

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Voice mail
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
Show big map »

Hotel Address:

200 Convention Boulevard, San Juan, Puerto Rico, 00907

Get directions
Getting around.
City Center
  • San Juan
    2.2 km
Airports
Train Stations
  • Sagrado Corazon Station
    3.9 km
  • Train Stations
    100 m
Restaurants
  • Choices Restaurant (cuisine: American)
    30 m
  • China Club (cuisine: Cantonese, Dim Sum)
    40 m
Beaches
  • Puerto Rico Conservatory of Music
    1.2 km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    12
  • Number of rooms:
    503

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

Rooms and availability

Sheraton Puerto Rico Hotel & Casino Club Double RoomSheraton Puerto Rico Hotel & Casino Club Double RoomSheraton Puerto Rico Hotel & Casino Club Double Room
Club Double Room
Bed type: Double bed or 1 Single bed or Twin beds
Size: 29 m²
Check Prices
  • Air conditioning
— Less information+ More information

This room offers access to the Club Lounge, which offers complimentary breakfast, evening hors d'oeuvres and a variety of beverages.

Room facilities
    Sheraton Puerto Rico Hotel & Casino Club Corner RoomSheraton Puerto Rico Hotel & Casino Club Corner RoomSheraton Puerto Rico Hotel & Casino Club Corner Room
    Club Corner Room
    Size: 29 m²
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Sheraton Puerto Rico Hotel & Casino Club SuiteSheraton Puerto Rico Hotel & Casino Club Suite Hotel information
      Club Suite
      Bed type: King-size bed
      Size: 61 m²
      Check Prices
      • Air conditioning
      — Less information+ More information

      This suite features a king size bed, a balcony and air conditioning, full living room included, full dining room with dining table. Hospitality Suites are located on the hotel's fourth floor, with a separate parlor suitable for small meetings and gatherings and a spacious work desk with Wi-Fi and wired High Speed Internet Access. To take in the bay air, step out onto your terrace or balcony with a view of our infinity pool, located on the same floor for easy access to lounging in the sun. Club Lounge Access is included. Rooms also include the standard amenities like the 40" flat-panel TV, iPod entertainment system, iron and ironing board, coffeemaker, and supremely soothing Sheraton Sweet Sleeper™ Bed.

      Room facilities
        Sheraton Puerto Rico Hotel & Casino Club Deluxe Double RoomSheraton Puerto Rico Hotel & Casino Club Deluxe Double RoomSheraton Puerto Rico Hotel & Casino Club Deluxe Double Room
        Club Deluxe Double Room
        Bed type: King-size bed
        Size: 29 m²
        Check Prices
        • Air conditioning
        — Less information+ More information

        Deluxe Room, 1 King Bed (Club)

        Room facilities
          Sheraton Puerto Rico Hotel & Casino Superior Family Double RoomSheraton Puerto Rico Hotel & Casino Superior Family Double RoomSheraton Puerto Rico Hotel & Casino Superior Family Double Room
          Superior Family Double Room
          Bed type: Double bed
          Size: 29 m²
          Check Prices
          • Air conditioning
          — Less information+ More information

          Superior - Double (Family Plan)

          Room facilities
            Sheraton Puerto Rico Hotel & Casino Tradition Twin RoomSheraton Puerto Rico Hotel & Casino Tradition Twin RoomSheraton Puerto Rico Hotel & Casino Tradition Twin Room
            Tradition Twin Room
            Bed type: 2 Single beds or Double bed or Twin beds
            Size: 29 m²
            Check Prices
            • Air conditioning
            • Bathtub
            — Less information+ More information

            This spacious room with a city view features a desk with an ergonomic chair, an iPod docking station, and a 40-inch flat-screen television. A modernist rectangular table is also included.

            Room facilities
              Sheraton Puerto Rico Hotel & Casino Standard Club Level Double RoomSheraton Puerto Rico Hotel & Casino Standard Club Level Double RoomSheraton Puerto Rico Hotel & Casino Standard Club Level Double Room
              Standard Club Level Double Room
              Bed type: King-size bed
              Size: 29 m²
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This double room features air conditioning. Sheraton Club Rooms include standard amenities, as well as a plush terrycloth robe and weekday newspaper delivery. Club guests also have special access to the Club Lounge on our 12th floor that offers Complimentary Breakfast, afternoon hors d'oeuvres and a variety of beverage options, plus a large open air deck with stunning views of the bay and San Juan. Accessible / ADA Club Rooms are also available with additional space and ADA compliant showers.

              Room facilities
                Sheraton Puerto Rico Hotel & Casino SuiteSheraton Puerto Rico Hotel & Casino SuiteSheraton Puerto Rico Hotel & Casino Suite
                Suite
                Bed type: Double bed or 1 Super King-size bed or Twin beds
                Size: 61 m²
                Check Prices
                • Air conditioning
                — Less information+ More information

                Suite (Hospitality)

                Room facilities
                  Sheraton Puerto Rico Hotel & Casino Family Double RoomSheraton Puerto Rico Hotel & Casino Family Double RoomSheraton Puerto Rico Hotel & Casino Family Double Room
                  Family Double Room
                  Bed type: Double bed
                  Size: 29 m²
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Traditional - Double (Family Plan)

                  Room facilities
                    Sheraton Puerto Rico Hotel & Casino Family SuiteSheraton Puerto Rico Hotel & Casino Family SuiteSheraton Puerto Rico Hotel & Casino Family Suite
                    Family Suite
                    Bed type: Double bed
                    Size: 61 m²
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    HOSPITALITY SUITE

                    Room facilities
                      Sheraton Puerto Rico Hotel & Casino Superior Twin RoomSheraton Puerto Rico Hotel & Casino Superior Twin RoomSheraton Puerto Rico Hotel & Casino Superior Twin Room
                      Superior Twin Room
                      Bed type: 2 Single beds or King-size bed or Double bed
                      Size: 29 m²
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      Superior Room, 1 King Bed

                      Room facilities
                        Sheraton Puerto Rico Hotel & Casino Deluxe Double RoomSheraton Puerto Rico Hotel & Casino Deluxe Double RoomSheraton Puerto Rico Hotel & Casino Deluxe Double Room
                        Deluxe Double Room
                        Bed type: Double bed or Double beds or King-size bed
                        Size: 29 m²
                        Check Prices
                        • Air conditioning
                        — Less information+ More information

                        Deluxe Rooms offer a stunning view of the San Juan Bay with a private balcony. These rooms feature the Sheraton Sweet Sleeper™ Bed, a stylish chaise, a newly updated safe lock card key system, and a comfortable work station with ergonomic desk chairs and High Speed Internet Access.

                        Room facilities
                          Sheraton Puerto Rico Hotel & Casino Executive SuiteSheraton Puerto Rico Hotel & Casino Executive SuiteSheraton Puerto Rico Hotel & Casino Executive Suite
                          Executive Suite
                          Bed type: 1 Super King-size bed and 1 Sofa bed or Double bed or Twin beds
                          Size: 61 m²
                          Check Prices
                          • Air conditioning
                          — Less information+ More information

                          Executive Suite

                          Room facilities
                            Sheraton Puerto Rico Hotel & Casino Executive One-Bedroom Club Level SuiteSheraton Puerto Rico Hotel & Casino Executive One-Bedroom Club Level SuiteSheraton Puerto Rico Hotel & Casino Executive One-Bedroom Club Level Suite
                            Executive One-Bedroom Club Level Suite
                            Bed type: 1 Single bed
                            Size: 61 m²
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Executive Suites feature one bedroom with a parlor area, city views, modern design, and spacious work desk. Club Level Access is included. Rooms also include the standard amenities like the 40" flat-panel TV, iPod entertainment system, iron and ironing board, coffeemaker, and Sheraton Sweet Sleeper™ Bed.

                            Room facilities
                              Sheraton Puerto Rico Hotel & Casino Executive Junior SuiteSheraton Puerto Rico Hotel & Casino Executive Junior SuiteSheraton Puerto Rico Hotel & Casino Executive Junior Suite
                              Executive Junior Suite
                              Bed type: King-size bed
                              Size: 61 m²
                              Check Prices
                              • Air conditioning
                              — Less information+ More information
                              Room facilities
                                Deluxe Family Double Room
                                Bed type: Double bed
                                Check Prices
                                — Less information+ More information

                                Deluxe - Double (Family Plan)

                                Sheraton Puerto Rico Hotel & Casino Signature RoomSheraton Puerto Rico Hotel & Casino Signature RoomSheraton Puerto Rico Hotel & Casino Signature Room
                                Signature Room
                                Bed type: Double beds or King-size bed
                                Size: 29 m²
                                Check Prices
                                • Air conditioning
                                — Less information+ More information
                                Room facilities
                                  Sheraton Puerto Rico Hotel & Casino Signature Club Level RoomSheraton Puerto Rico Hotel & Casino Signature Club Level RoomSheraton Puerto Rico Hotel & Casino Signature Club Level Room
                                  Signature Club Level Room
                                  Bed type: 1 King-size bed or 2 Double beds or King-size bed
                                  Size: 29 m²
                                  Check Prices
                                  • Air conditioning
                                  — Less information+ More information
                                  Room facilities
                                    Signature Wheelchair Accessible Room
                                    Check Prices
                                    • Air conditioning
                                    • Bathtub
                                    — Less information+ More information
                                    Room facilities
                                      Sheraton Puerto Rico Hotel & Casino Signature SuiteSheraton Puerto Rico Hotel & Casino Signature SuiteSheraton Puerto Rico Hotel & Casino Signature Suite
                                      Signature Suite
                                      Bed type: King-size bed
                                      Size: 61 m²
                                      Check Prices
                                      • Air conditioning
                                      — Less information+ More information
                                      Room facilities
                                        Sheraton Puerto Rico Hotel & Casino Signature Pool Side Suite Hospitality SuiteSheraton Puerto Rico Hotel & Casino Signature Pool Side SuiteSheraton Puerto Rico Hotel & Casino Signature Pool Side Suite
                                        Signature Pool Side Suite
                                        Bed type: King-size bed
                                        Size: 61 m²
                                        Check Prices
                                        • Air conditioning
                                        — Less information+ More information
                                        Room facilities

                                          How to reach hotel

                                          hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
                                          Show big map »

                                          Hotel Address:

                                          200 Convention Boulevard, San Juan, Puerto Rico, 00907

                                          Get directions
                                          Getting around.
                                          City Center
                                          • San Juan
                                            2.2 km
                                          Airports
                                          Train Stations
                                          • Sagrado Corazon Station
                                            3.9 km
                                          • Train Stations
                                            100 m
                                          Restaurants
                                          • Choices Restaurant (cuisine: American)
                                            30 m
                                          • China Club (cuisine: Cantonese, Dim Sum)
                                            40 m
                                          Beaches
                                          • Puerto Rico Conservatory of Music
                                            1.2 km
                                          Hotel information
                                          • Check-In:
                                            from  3 pm
                                          • Check-Out:
                                            until  12 pm
                                          • Number of floors:
                                            12
                                          • Number of rooms:
                                            503

                                          Hotel Awards

                                          Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                          According to guest reviews, the hotel has been rated as
                                          Best Spa Hotels in Puerto Rico

                                          Use Badge

                                          Sheraton Puerto Rico Hotel & Casino Location

                                          Legend
                                          • Current hotel
                                          • Hotels nearby
                                          • Other hotels
                                          • Airports
                                          • Underground stations
                                          • Train stations
                                          • Parks
                                          • Tourist attractions
                                          • Museums
                                          • Convention centers
                                          • Stadiums
                                          • Food and meals
                                          • General

                                          Hover above the icons to see hotel photo and details.

                                          Click the hotel to go to the main hotel page.

                                          Route Planner
                                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                          What's nearby

                                          Popular areas

                                          • City Center - 2.0 km
                                          • Old San Juan - 2.9 km

                                          Places of interest

                                          • Fernando Luis Ribas Dominicci Airport - 600 m
                                          • Former San Juan Navy base - 900 m
                                          • Condado Lagoon - 1.0 km
                                          • San Jerónimo del Boquerón Fort - 1.1 km
                                          • San Cristobal Castle - 2.3 km
                                          • Escambrón Beach - 2.4 km
                                          • San José Church - 3.2 km
                                          • Casa Blanca - 3.3 km

                                          Train stations

                                          • Sagrado Corazon Station - 3.8 km

                                          Monuments and Landmarks

                                          • Ashford Avenue - 1.7 km
                                          • Ponce de Leon Statue - 3.2 km
                                          • La Rogativa Statue - 3.3 km

                                          Historical sites

                                          • La Fortaleza - 3.2 km

                                          Museums

                                          • National Guard Museum - 1.7 km
                                          • Contemporary Art Museum - 1.7 km
                                          • Museum of San Juan - 3.0 km
                                          • Antiguo Mercado, Viejo San Juan - 3.2 km
                                          • Museum of the Americas - 3.4 km

                                          Parks

                                          • Munoz Rivera Park - 1.1 km
                                          • Central Park - 2.0 km
                                          • Tercer Milenio Park - 2.2 km

                                          Theaters

                                          • El Teatro - 2.3 km

                                          Business areas

                                          • Centro Europa - 2.4 km

                                          Cruises

                                          • Cruise Terminal - 400 m

                                          Marina

                                          Local attractions

                                          • Alcaldia (City Hall) - 1.6 km
                                            Calle San Francisco, San Juan
                                          • San Juan Bay - 1.9 km
                                            Puerto Rico
                                          • San Jose Church - 2.2 km
                                            San JuanPuerto Rico
                                          • Santurce - 1.8 km
                                            San JuanPuerto Rico
                                          • Parque Central Municipio de San Juan - 2.0 km
                                            Calle Cerra, San Juan

                                          Near the hotel

                                          • Puerto Rico Conservatory of Music - 1.2 km
                                            951 Ave Ponce de Leon, San Juan
                                          • Munoz Rivera Park - 1.3 km
                                            San JuanPuerto Rico
                                          • Sixto Escobar Park - 1.3 km
                                            San JuanPuerto Rico

                                          Restaurants nearby

                                          • Choices Restaurant - 30 m

                                            Address: 200 Convention Boulevard

                                            81% likes this, based on 51 reviews
                                            Cuisine: American

                                          • Texas de brazil Churrascaria - 50 m

                                            Address: 200 Convention Blvd.

                                            86% likes this, based on 16 reviews

                                          • Miramarket Deli Cafe - 530 m

                                            Address: 700 Fernandez Juncos Avenue
                                            Phone: 787-200-0163

                                            71% likes this, based on 41 reviews
                                            Cuisine: Puerto Rican
                                            Price Range: CAD 7 - CAD 21

                                          • China Club - 40 m

                                            Address: 200 Convention Boulevard
                                            Phone: 787-200-5363

                                            76% likes this, based on 34 reviews
                                            Cuisine: Cantonese, Dim Sum
                                            Price Range: CAD 6 - CAD 106

                                          • Ficus - 530 m

                                            Address: 100 Convention Center Boulevard
                                            Phone: 7879460944

                                            65% likes this, based on 84 reviews
                                            Cuisine: International, Mexican
                                            Price Range: CAD 6 - CAD 26

                                          Getting around.

                                          Sheraton Puerto Rico Hotel & Casino is within a 10-minute drive to Luis Munoz Marin Intl airport.

                                          Hotel information
                                          • Check-In:
                                            from  3 pm
                                          • Check-Out:
                                            until  12 pm
                                          • Number of floors:
                                            12
                                          • Number of rooms:
                                            503

                                          Hotel Awards

                                          Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                          According to guest reviews, the hotel has been rated as
                                          Best Spa Hotels in Puerto Rico

                                          Use Badge

                                          Hotels nearby
                                          Cities nearby

                                          Sheraton Puerto Rico Hotel & Casino Reviews

                                          Guest reviews are submitted by our customers after their stay at Sheraton Puerto Rico Hotel & Casino

                                          Average guest rating

                                          8.2out of 10
                                          Fabulous
                                          Based on 27 reviews

                                          Rating by category:

                                          Rooms
                                          10.0
                                          Value
                                          8.0

                                          Individual guest reviews

                                          • Older travelers
                                            4.4

                                            Poor in leisure, animation,enjoy.Just googd for sleeping

                                          • Single
                                            5.8

                                            Hotel is a good hotel but the money you have to pay to stay there is truly ridiculous. A turkey sandwich $21.00, breakfast $41 totally ridiculous.

                                          • Family with children
                                            6.6

                                            Hotel was extremely clean. Room was comfortable. Good size gym with new equipment.

                                            Great hotel for location and price. We dealt with one rather rude person at the front desk. Fortunately, we later had someone else help us who very gracious and the rest of the staff we encountered during our stay were very friendly and helpful.

                                          • Family with children
                                            8.8

                                            The Sheraton PR Convention Center Hotel is a new, clean and comfortable hotel. If you have business at the convention center, it is ideal, however it is not centrally located to the rest of San Juan. It is also ideal for cruise departures from the Pan American Piers. A city bus from right out front gets you to Old San Juan for 75 cents. The hotel's dining options are good given there is no other restaurants in the immediate area. Our rooms were ready for check-in by noon and the pool area is fantastic, with views of the cruise ships and old San Juan.

                                            Breakfast is not available until 6:30am and we had to leave by 6 to catch our flight home.

                                          • Couple
                                            8.8

                                            The rooms are very comfortable, the staff - very polite.

                                          • Older travelers
                                            6.2

                                            Ease of access to Old San Juan.

                                            Being charged for Club Level and not getting the Club experience. Instead they offered us breakfast. As a frequent business traveler Club is my retreat not a breakfast facility. They offered no refund, just breakfast. Take or leave it seemed to be their attitude.

                                          • Older travelers
                                            8.8

                                            The hotel is brand new. The room was large and comfortable with two double-beds. The view from the room was beautiful. This hotel is very close to the port. The room was quiet at night but rather noisy during the day time because our room was facing a park with a carousel and other attractions. The price per room was reasonable.

                                            The hotel is located in a new development area; it is far away from the San Juan old town. There is no public transportation available. The only way to get to the old town is by taxi. The round trip may cost you $30.00. There are a few restaurants at the hotel. They are expensive and the selection of food is limited. We ended up ordering pizza for dinner. I will choose a different hotel next time because of the Sheraton’s remote location.

                                          • Couple
                                            7.4

                                            Everything is good!

                                            Luch at texas the brazil

                                          • Couple
                                            10.0

                                            Amazing staff and the room OMG super nice... Everything I will stay again there...

                                          • Single
                                            9.2

                                            New hotel, great rooms. Helpful staff.

                                            New building, with casino. Steps from convention center, and maybe 15 min walking to happening sites and places. Good restaurant, Texas de Brazil, although expensive great quality and awesome service. The staff was very professional and helpful. Would definitely recommend.

                                          • Couple
                                            7.4

                                            The view.

                                            Construction at the side looks abandon.

                                          • Couple
                                            10.0

                                            Everything it was beautiful and welcoming

                                            Nothing

                                          • Family with children
                                            5.8

                                            We only had two issues with this hotel, both of which surprised us, having stayed at Sheraton hotels before. Our check-in was somewhat slowed by a manager (!) who interrupted the woman helping us twice, without an apology. And the lobby lounge/bar had only one server; the understaffing was certainly not her fault but she made no attempt to wait on one particular area of the lounge at all, instead making repeated trips to other tables to check on them. We left after half an hour with no service and ran into another unserved lounge couple up at the pool bar area (where we had wonderful service).

                                          • Single
                                            8.2

                                            Warm welcome by the night manager

                                            the carpet in 1050 was spotted by the entrance door

                                          • Older travelers
                                            9.2

                                            The staff was very accommodating .

                                            Because it was a convention and cruise ship hotel the condition of the room was not as nice as expected.

                                          How to reach hotel

                                          hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
                                          Show big map »

                                          Hotel Address:

                                          200 Convention Boulevard, San Juan, Puerto Rico, 00907

                                          Get directions
                                          Getting around.
                                          City Center
                                          • San Juan
                                            2.2 km
                                          Airports
                                          Train Stations
                                          • Sagrado Corazon Station
                                            3.9 km
                                          • Train Stations
                                            100 m
                                          Restaurants
                                          • Choices Restaurant (cuisine: American)
                                            30 m
                                          • China Club (cuisine: Cantonese, Dim Sum)
                                            40 m
                                          Beaches
                                          • Puerto Rico Conservatory of Music
                                            1.2 km
                                          Hotel information
                                          • Check-In:
                                            from  3 pm
                                          • Check-Out:
                                            until  12 pm
                                          • Number of floors:
                                            12
                                          • Number of rooms:
                                            503

                                          Hotel Awards

                                          Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                          According to guest reviews, the hotel has been rated as
                                          Best Spa Hotels in Puerto Rico

                                          Use Badge